Managing any large number of people and having them all work together towards a specific task is a complex endeavor, requiring an understanding of the various problems facing individual workers. It is important for an enterprise to take stock of it workers from a psychological standpoint. A corporation needs to have the right people in its workforce displaying the right mindset in order to maximize its potential. The attitudes of a staff, both to the customers and to its management are key in the success of any business. The right people will need to be hired and their performance monitored and directed in such a way as to ensure that the enterprise runs as well as possible. One effective way to do this is with industrial organizational psychology. Those who work in this field specialize in assessing people in the context of the workplace using the principles of psychology.
What an I-O psychologist is trained to do
An I-O psychologist may assess workers by administering tests on the employees’ knowledge of their jobs, their skills and attitudes to what they do. This may help the corporation’s management get a better understanding of the skill level of their workforce as well of a problem like high employee turnover or a high volume of customer complaints. The psychologist would administer the tests and surveys among employees and interpret the results. They may help to define various job descriptions and to advise on what tasks are to be handled by a particular position. In another situation an I-O psychologist may develop a company’s hiring practices and the criteria with which it assesses job applicants and structures interviews. The goal is to ensure that the people best suited for a job get hired. An I-O psychologist may also be used to coach managers on matters related to leadership, structuring teams of workers and assessing those they supervise.
The value of an I-O psychologist
The benefits that a corporation may see from hiring an I-O…